Get 30% off your first three months of support!Special Offer: Get 30% off your first three months when you sign up for any of our support plans!
Reliable, fast, and friendly support for all your home technology needs. From Wi-Fi to smart devices, we've got you covered.
Expert configuration and troubleshooting for all your computers, laptops, tablets, smartphones, and smart devices.
Optimize your Wi-Fi coverage, secure your connections, and ensure reliable performance throughout your home.
Quick resolution to your tech problems either remotely or with a personal visit to your home, based on your preference.
Secure your precious photos, documents and digital memories with automated backup solutions and safe data migrations.
Connect and automate your smart home devices for seamless control of lighting, security, entertainment, and comfort.
Protect your devices and data with comprehensive security measures including antivirus, firewall, and privacy settings.
Getting tech support for your home has never been easier. Our simple process ensures you get the help you need, when you need it.
Reach out through our website, phone, or email to describe your technology needs or issues.
Our experts will evaluate your situation and recommend the best solution or support plan.
Book a convenient time for remote support or an on-site visit based on your needs.
Enjoy your fully functioning technology with ongoing support whenever you need it.
Choose the perfect plan to match your household's technology needs and budget. All plans include expert support from our certified technicians.
Perfect for occasional support needs and simple setups
Ideal for households with multiple devices and regular tech needs
Complete coverage for tech-savvy families with advanced smart home needs
Enterprise-grade support for demanding home office and smart home environments
Not sure which plan is right for you? Contact us for a personalized recommendation.
See exactly what's included in each plan to help you make the best choice for your home technology needs.
| Feature | Basic | Standard | Premium | Platinum |
|---|---|---|---|---|
| Support | ||||
Remote Support | Pay per call | Reduced rate | Unlimited | Priority Unlimited |
On-site Support | Pay per visit | Pay per visit | Included | 24/7 Availability |
Response Time | 48 hours | 24 hours | Up to 4 hours | 2 hours guaranteed |
One-Click Remote Services | ||||
| Coverage | ||||
Family Members Covered | 1 | 2 | Up to 5 | Up to 10 |
Devices Covered | 2 | 5 | 10 | Unlimited |
Network Devices | ||||
Devices Backed Up | 0 | 2 | 5 | Unlimited |
| Features | ||||
My AdamsNet Access | ||||
Proactive Monitoring | ||||
Preventive Maintenance | ||||
Dedicated Support Specialist | ||||
Annual Tech Assessment | ||||
Remote support allows us to troubleshoot and fix issues by connecting to your device over the internet, which is faster and more convenient for many problems. On-site support involves a technician visiting your home for issues that require physical access or are more complex to solve remotely.
Response times vary by plan: Basic (48 hours), Standard (24 hours), and Premium (4 hours) during business hours. For emergencies, we always try to respond as quickly as possible regardless of your plan.
Absolutely! You can upgrade or downgrade your plan at any time. Changes typically take effect at the start of your next billing cycle.
We support a wide range of devices including computers (PC and Mac), laptops, tablets, smartphones, smart TVs, gaming consoles, networking equipment, and smart home devices from major manufacturers.
Join the hundreds of homeowners who enjoy stress-free technology with our expert support.